Travelfix Policies Terms and Conditions

Travelfix welcomes you. 

Travelfix’s website gives assistance and acquaints customers with travel information and helps customers determine the availability of travel-related goods and services. We make legitimate reservations or otherwise transact business with travel suppliers, bearing in mind that these information are for no other purposes. In using the terms "we", "us", "our" and "Travelfix" we refer to Travelfix, and/or our subsidiaries. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

Your access to this Website would be conditional upon your acceptance without alteration/changes of all the terms, conditions, and notices set forth below (collectively, the "Agreement"). You agree to be bound by the agreement by accessing or using this Website in any manner. Ensure that you read the Agreement carefully. Please do not use this Website if you do not accept all of these terms and conditions. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to revise this Agreement without prior notice, and to withdraw or restrict access to the use of this Website in whole or in part at any time also without prior notice. Your continued use of the website signifies your acceptance of the updated or modified Agreement.

To Use this website you must be:

At least 18 years of age. 
Possess the legal authority to create a binding legal obligation. 
You will use this Website in accordance with this Agreement 
You will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act. 
All information supplied by you on this Website is true, accurate, current and complete. 

You will take all necessary steps to safeguard your account If you have one and will at all times be in charge for the use of your account or by any other person. We reserve the sole right to deny access to the use of this website and related services to anyone, at any time and for any reason, which includes the violation of this agreement.


There are terms and conditions set apart for the purchase of travel related products as well as reservations as you are bound by terms and condition of any supplier. 

In making any payments and abiding by the regulations and caveats in connection with availability, use of products and fares, you are bound by the terms and conditions of usage. We bring to your notice that certain service providers offering certain services may require that you append to their liability waiver before getting involved in those services. 

You may lose the following if you violate any suppliers’ obligations or caveats:-

You may forgo monies for reservations of such services. 
You may be denied access to travel packages and or services. 


In relation to all other information you submit to us, you hereby agree and warrant
That such material or information is not confidential or proprietary and Travelfix shall be free to use any such information in any manner to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that Travelfix may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant Travelfix the right to pursue at law any person or entity that violates your rights or Travelfix’s rights in the Submissions by a breach of this Agreement. 

We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Travelfix website. If you do not agree to these terms and conditions, please do not provide us with any submissions and you agree not to take any action against Travelfix in relation to the use of such material or information. 

If you own or have unrestricted rights to the material or information submitted to Travelfix, you shall indemnify and render Travelfix harmless against any claims, suits, proceedings, expenses of any type whatsoever, brought against Travelfix in connection with infringement of third parties rights in respect of the material or information that you submitted. 

You will take all reasonable steps to ensure that the materials or information is free from any known computer viruses, or other contaminates, including but not limited to any code or instructions that may be used to modify damage or compromise the security of this web site, or Travelfix computer systems or networks. 

You will not transmit to or from this Website or post: (i) any, publicly unlawful contents and materials, obscene, pornographic, and defamatory or other material or contents and any acts of commercialization.


By participating in and using this Facility you represent that you have read, accept and are bound by this acceptable use policy. 

Participation in the Travelfix feedback forum facility (“the Facility”) and exchange of e-mails with other users will be subject to rules of good practice and courtesy to others. The principal purpose of our Facility is to facilitate information and feedback by users regarding our services. 

These postings, discussions and debates are intended to be open, honest and as unfettered as legally possible. To assist the Facility, we expect participants in the Facility to follow these few basic guidelines (which form part of the terms and conditions for access and use of our website and services) as are acceptable for a use policy:-

You cannot upload to (“the Website”) or otherwise distribute or publish through the Facility or the Website any matter or material which is or may be considered abusive, pornographic, illegal, defamatory, obscene, racist or which is otherwise unlawful or designed to cause disruption to any computer systems or network. No user shall post any message to the Facility, which is in violation of the acceptable use policies in respect of this Facility. We reserve the right to delete and remove all postings. You are fully and solely responsible for your postings, messages, comments or discussions and accept liability for any resulting actions. The comments, postings and messages are opinions of the respective contributors or authors and do not necessarily reflect our opinions. We accept no responsibility for and make no representations relating to any messages, postings, comments and discussions. We do not confirm or represent the legitimacy, accuracy, reliability, correctness or currency of any data or postings entered by a user. 

You consent to the disclosure through the software of your e-mail address. We believe and hope that the availability of such e-mail addresses can facilitate the growth of an on-line community within our Facility and ensure that participants take full responsibility for their postings. The Facility cannot under any circumstances be used for commercial purposes by any participant or user. We do not and cannot review every message posted on the Facility or Website. Accordingly, we are not responsible for the content of the postings, discussions and messages. You grant us a royalty free irrevocable permission to reproduce, download and print your postings, comments and messages. We reserve and retain the right or ability to remove the availability or ability of participants to post comments in the event of any breach of these acceptable use provisions. We will enforce appropriate sanctions against any of our Facility users or customers who are responsible for abuse of the Facility. Such sanctions may include, but are not limited to (a) a formal warning, (b) suspension of access through our Website or machines, (c) suspension of access to the Facility site or section, (d) termination of membership, or (e) termination of any registration of the user with our Website or services. By participation and use of this service, each user acknowledges that they will remain solely responsible for the content of their messages, comments and postings. We accept no responsibility for loss of data, information in any form or other matters whatsoever which result from the use of the Facility. We shall be entitled without liability to the user and at our discretion to remove any such content from our server immediately. You agree to indemnify and undertake to keep indemnified Travelfix, their officers, servants and agents against any costs or expenses (including the cost of any settlement) arising out of any claim, action, proceeding or demand that may be brought, made or prosecuted against any of them arising out of or as a consequence of an unlawful or negligent act or omission or an infringement of any third party rights which arise out of or are connected in any way with the Facility and/or arising out of a breach of this acceptable use policy. 

By participating in and using this Facility, you represent, undertake, accept and acknowledge that you have read and accept the disclaimer notice, copyright notice, terms and conditions of use and our privacy and data protection policy.

Prepaid Hotel Reservations 
One of our functions may be to facilitate booking reservations for you on pre-negotiated terms 

Please note that we are not responsible for remitting tax to relevant tax bodies as hotel suppliers will invoice Travelfix for tax amount and hotel suppliers will hand over taxes applicable to relevant bodies. 

Areas and locations have their different tax rates and in paying tax amounts, there could be slight differences from tax recovery amount based on taxability and rates. Hotels may attract different service fees based on hotel type and amount. You should be able to confirm reservation changes where you fail to turn up, and must do so in not more than 24hrs or face the risk of having your reservation cancelled, as there are various cancellation policy periods for different hotels. 

Where you choose to cancel or alter your prepaid hotel reservation, you might be charged for such changes subject to the rules of the hotels for such changes and agree to pay for such changes as may occur. Once your hotel reservation request (s) have been lodged, you authorize Travelfix to make hotel reservations on your behalf based on the room rates displayed on website and on the availability of reservations, which will include payment arrangements, services fees, tax recovery charges. You are mandated to make back payments for early checkouts or no shows within days after checking out.


It will be your duty and obligation to ensure the protection of your credit card/ debit card personal identification number and all such other details of your credit/debit cards as Travelfix will not be held responsible for the unauthorized use, theft, loss of details in your credit/debit card and for payments made to unauthorized bank centers, cash centers, personnel’s fraudulently representing does not have access to information stored in your credit/debit card. You further agree not to take any action against in cases that may arise out of such situations.


Please be aware that the degrees of travel risk in each country varies and that natural disasters could coincide with your travel itinerary. 

You are therefore urged to take all necessary precautions, and measures as well as heed to announcements by very relevant authorities. will not be held responsible for the injuries suffered, nor loss or damage that may arise out of travel to places of risk. will not be held to responsible for acts of God, force majeure, acts of government or authority that might impede your travel. and its parent company, agents, partners do not represent that the dissemination of information through this website would be accurate. would take all responsible steps to transmit up to date information on its website but would not held responsible for errors on pages on hotels information on hotel’s related operational services, booking prices, hotel ratings, products and packages. We will take all responsible steps to correct errors made on pricing list and reservation made based on those errors and we grant that you will be able to keep such reservation at the available price out at your option and at no cost. 

The choice for opting for any of these products and services contained on this website are yours and Travelfix is not obliged and does not represent or make recommendations of products and services displayed on its website or by its affiliate. and its affiliates would not be held liable for erroneous and fraudulent mails sent through its websites, servers and companies and we maintain that our sites are free from viruses. disengages itself from damage of property injuries to persons, acts and omissions, breaches, errors or deaths arising from the acts of independent contractors, hotel suppliers who are not agents of and its affiliates. You are therefore prohibited from bringing actions against where you fail to access or use website or in cases of delay as well. 

A fee or for negotiated assessed fees for transactions may only be paid by if found in breach of the above obligations.


Unless otherwise expressly stated, copyright, database right or similar rights in all material presented on this Site (including graphical images, text, video clips, reprographics, sounds, demos, patches and other files) is owned, controlled or licensed or its affiliates and is protected or covered by copyright, trade mark, intellectual property law and other proprietary rights. 

You have limited permission to display, print or download extracts from these pages for your personal non-commercial and non-profit use only and you shall not be entitled to commercialise any such material in any way. 

Any copies of the pages of the Site, which you save to disk or to any other storage system or medium, may only be used for subsequent viewing purposes or to print extracts for personal use. 

You may not (whether directly or indirectly including through the use of any program) create a database in an electronic or other form by downloading and storing all or any part of the pages from this Site without our prior written consent save as expressly authorised by an agreement in writing between us. 

Unless with our prior permission no part of this Site may be reproduced or transmitted to or stored in any other website, nor should any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service. 

Linking to the home page of our Site is greatly appreciated but written permission for using our name, logo and linking to our site is required. Please contact No deep linking or framing will be permitted without prior written agreement. We reserve the right to revoke such permission at any time. Linking to our Site is subject to our Linking Terms and Conditions. 

You may not amend, republish, distribute, reproduce, adapt or modify any of the materials on this Site or use any of the materials for public performance or otherwise make commercial use of this Site or any materials located on it without our prior written consent. 

The permission granted terminates automatically if you breach any of these terms or other terms and conditions applicable to this Site. 

Nothing on this Site or your use of any of the services shall be construed as conferring any license or other rights under the intellectual property or other proprietary rights of the owners and operators of and its affiliates or any third party, whether implied or otherwise. 


The contents of this Site are subject to the matters set out below:

Contents are only for general information or use by our clients (as indicated). 

The information on this page and Site is updated from time to time. However, we hereby exclude any warranties (whether expressed or implied), as to the quality, accuracy, efficacy, completeness, performance, fitness for a particular purpose of this page, the Site or any of its contents, including (but not limited) to any price quotes or non-fraudulent representations contained within the Site. 

We will not be liable for any damages (including, without limitation, damages for any consequential loss or loss of business opportunities or projects, or loss of profits) howsoever arising and whether in contract, tort or otherwise from the use of or inability to use the Site, or any of its contents and materials, or from any action or omission taken as a result of using the Site or any such contents. In any event our liability for all damages and losses (including negligence) shall not in any circumstances exceed the amount paid by you, if any, for accessing this Site. 

This Site contains material in the form of information, price quotes or representations submitted by third parties and we accept no responsibility for the content or accuracy of such material nor do we make any representations by virtue of the contents of this Site in respect of the guaranteed availability of any services advertised. 

The currency rates pasted on this site if any, are for reference purposes and should not be acted on notes of finality because of unstable currency rates. You are advised to make further verifications on the accuracy of currency rates from professional experts whose duties are incidental to currency rates conversion. You must not distribute the rates herein referenced to for commercial activities. 

We make no warranty that the contents of the Site are free from infection by viruses or anything else, which has contaminating, or destructive properties and shall have no liability in respect thereof as we do not have control over the contents of such websites. 

All liability is excluded to the fullest extent permitted by applicable law including any implied terms as the content of this Site is provided “as is” without warranties of any kind. We reserve the right to change all the contents of this Site at any time without notice to you. 


The use of this website by you does not create an employer/employee relationship, a joint venture shareholder agreement, memorandum of understanding or a partnership agreement. 

The laws of the Federal Republic of Nigeria shall govern this agreement and cases of disputes arising from the use of this website. If you do not agree with the governing law of these terms, please do not use this Site. 

Any contentions, claims by you evolving from your access to use this website must be brought within six (6) months from the time which such action arose. 

The question of validity of any part of this agreement to any applicable law shall be preceded by a valid provision that closely matches the intent of the original agreement. 

This Agreement constitutes the entire understanding and agreement between you and in relation to the website with the exception of statements made fraudulently, each party agrees that it shall have no remedy in respect of any untrue statement made to them upon which they relied in entering this Agreement. 

All rights not expressly granted herein are reserved. 

Contact us via

  1. Most airline tickets are non-refundable.
  3. Tickets can only be cancelled by 12midnight of the ticketing day for a full refund to apply with the exception of a $30 processing fee.
  4. There may be penalties and charges for cancellations/voids/changes for tickets purchased on which may include a minimum airline charge of $55 change fee and a higher fare.
  5. On many airlines, tickets have no value and cannot be refunded for no-shows.
  6. Insurance policy details are understood by me.
  7. Refundable airline tickets will be processed with 7 days.

This Privacy Policy governs the manner in which collects, uses, maintains and discloses information collected from users (each, "User") of the website. This privacy policy applies to the Site and all products and services offered by

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked as appropriate, name, email address, phone number,

Users may however visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information collects and uses Users personal information for the following purposes:

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

 To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.


Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google AdSense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at

Changes to this privacy policy has the discretion to update this privacy policy at any time. When we do, we encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: